Hypercare and model monitoring plan
What to watch in the first 30–90 days after go-live: accuracy, drift, usage, incidents and benefits.
Hypercare and Monitoring
- Daily for 2 weeks: error logs, failed integrations, user tickets.
- Weekly: sample 50 AI outputs for human review; track accuracy against the go-live baseline.
- Monthly: drift check on inputs and outputs, cost per transaction, adoption rate, benefits realised.
- Triggers for action: accuracy drop > 3 points, rising overrides by users, new Oracle quarterly update.
- Exit: 30 days stable, handover to support team.