Oracle E-Business Suite · Application managed services
Oracle EBS support and AMS, run from India in your hours
Egisedge supports Oracle E-Business Suite for finance, supply chain and HR teams: incidents, month-end, patches, small enhancements and the technical work behind them. We deliver offshore from India in your working day, and come on site when the work needs it.
Scope
What our EBS support covers
Functional support
Financials (GL, AP, AR, fixed assets, cash management), procurement, inventory, order management and HR. Incidents, how-to questions and configuration changes.
Technical support
Reports, interfaces, workflows, personalisations and PL/SQL fixes, with root-cause notes so the same issue does not come back.
Month-end and year-end
A named consultant on hand through your close calendar, watching the jobs and reconciliations that usually go wrong.
Patching and DBA work
Patch cycles planned and tested in a copy of production first, plus the database and application-tier work that goes with them.
Small enhancements
Changes that are too small for a project, delivered through a simple request, estimate and approval cycle. Where a new screen is needed, we can build it in Oracle APEX next to EBS.
Runbooks and handover
Every recurring task written down, so your knowledge stays with you whoever does the work.
Why Egisedge
Why teams move their EBS support to us
Senior people on the work
You talk to experienced Oracle consultants, not a ticket desk that passes your issue along.
Your hours, not ours
We cover GCC, UK/Europe, US and Australia/NZ working hours, with the overlap written into the contract.
A path beyond EBS
When you are ready to look at Oracle Fusion, the team that knows your EBS setup helps plan the move. See EBS to Fusion migration.
How we work
What your first week looks like
We deliver offshore from India in your working day, and come on site when the project needs it.
- A named senior consultantThe person on your first call stays on the work after it.
- Overlap hours in writingWhich part of your day the team is live, and who answers outside it.
- A written note every dayAt the end of your day: done, pending, and what needs your decision.
- Access set up safelyNamed accounts and least privilege. Nothing shared over chat.
- A clear on-site ruleWe come on site for go-lives, critical closes and workshops, agreed up front.
Proof
Related work we have delivered
Policybazaar
GST returns (GSTR 2A/2B/3B), a vendor portal with KYC and GSTR 2B reconciliation, HR and payroll integration, and backup management.
Read the reportA leading Indian auto-components manufacturer
Oracle EPM Planning (EPBCS) implementation, plus Oracle APEX systems for inventory, manufacturing, procurement, payables and billing.
Ways to start
Start small, decide with evidence
2–4 week health check
A fixed-scope review of your Oracle estate, open issues and support model. You get a written findings report and a plan, whether or not you go on with us.
FAQ
Common questions
Can you take over from our current EBS support provider?
Yes. We start with a short handover: access, open tickets, known issues and runbooks. We run alongside your current provider for an agreed period if you want a safety net.
Which parts of EBS do you support?
Financials, procurement, inventory, order management and HR, plus the technical layer: reports, interfaces, workflows and PL/SQL. Tell us your modules and we will confirm the team before you sign.
How do you price EBS support?
We agree scope, hours and service levels in writing after the health check, so the price matches the support you actually need.
Do you only work with companies in India?
No. Our offices are in India and we cover working hours for the GCC, UK/Europe, US and Australia/NZ. We travel to site when the work needs it.
Let's talk
Tell us what you're working on
An Oracle consultant replies within one working day.
Email info@egisedge.com
Sales +91 83075 70885 · Technical +91 81685 96414
Corporate office: Spaze I-Tech Park, Unit 2B, Tower B2, Sector 49, Sohna Road, Gurugram, Haryana 122018, India. Research & development centre: Rewari Road, near ECHS Hospital, Mahendergarh, Haryana 123029.
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